Managing Quality Service in Hospitality: How Organizations Achieve Excellence in the Guest Experience

by Ford, Robert C.
ISBN: 9781439060322
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Overview

  • Format: Hardcover
  • Author: Ford, Robert C.
  • ISBN: 9781439060322
  • Condition: Used
  • Dimensions: 10.00 x 0.90
  • Number Of Pages: 516
  • Publication Year: 2011

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