The Balanced Scorecard

by Kaplan, Robert S.
ISBN: 9780875846514
Availability:
$7.99

Available Offers

Ship to HPB West Lane Avenue Out of stock at HPB West Lane Avenue Check other stores
$1.99 - Ready for pickup Apr 16 - 19
Ship to Me
$3.99 - Get it Apr 16 - 19

Overview

The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change.
  • Format: Hardcover
  • Author: Kaplan, Robert S.
  • ISBN: 9780875846514
  • Condition: Used
  • Dimensions: 9.41 x 1.17
  • Number Of Pages: 322
  • Publication Year: 1996

Customer Reviews (0)

This title hasn’t been rated yet...be the first!